Terms & Conditions
bia performance Last updated: June 2026
1. About us
bia performance is a food business operated from a registered domestic kitchen in the United Kingdom. By placing an order or using our website, you agree to these terms.For any questions, contact us at: info@biaperformance.co
2. Our products
Our energy bars are handmade food products produced in a home kitchen registered with our local authority under UK food safety regulations.- All products are sold as foods, not dietary supplements or medicines- Nothing on this website constitutes medical or nutritional advice- Full ingredient and allergen information is provided on every product- Our kitchen handles nuts, gluten, dairy, eggs, and soyaIf you have any food allergies, intolerances, or underlying health conditions, please contact us before placing an order.
3. Orders and payment
By placing an order, you are making an offer to purchase our products. We reserve the right to decline any order, in which case we will issue a full refund.An order is confirmed once you receive a confirmation email from us.Payment is required in full at the time of ordering. We accept payment via the methods listed on our website at checkout.Prices are listed in GBP (£). EU customers are responsible for any applicable local taxes or import duties.
4. Delivery
We ship to the UK and the European Union. Delivery timescales and costs are set out in our Shipping Policy.We aim to dispatch all orders within the timeframes stated, but we cannot guarantee delivery dates. We are not responsible for delays caused by couriers or circumstances beyond our control.Risk of loss or damage passes to you upon delivery.
5. Cancellations
You may cancel your order at no charge before it has been dispatched. To cancel, contact us as soon as possible at orders@biaperformance.co.Once your order has been dispatched, it cannot be cancelled. Please refer to our Refunds & Returns Policy.
6. Limitation of liability
To the fullest extent permitted by law, bia performance shall not be liable for any indirect, incidental, or consequential loss arising from the use of our products or website.Our total liability to you shall not exceed the value of the order in question.Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
7. Intellectual property
All content on this website — including the bia performance name, logo, images, and written content — is the intellectual property of bia performance. You may not reproduce or use any of it without our prior written permission.
8. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to these terms
We may update these terms from time to time. The date at the top of this page will always reflect the most recent version. Continued use of our website or services after any changes constitutes your acceptance of the updated terms.